Personal Resources

Our thoughts go out to all those impacted by the coronavirus (COVID-19) pandemic, from our first responders, to local businesses, school and government administrations, and families throughout California. Thank you for your efforts, and please know that we support you during this time.

At Bank of the Sierra, our promise is to help make the communities we serve better. Right now, that means making sure our employees and customers are as safe as possible from the coronavirus. To do this, we are actively monitoring reports from national, state, and local health officials and taking several precautions at each of our 41 locations.

Committed to Safety

Bank of the Sierra remains committed to helping our customers during this time. For the health and safety of our employees, their families, and our customers, as our lobbies reopen, several precautions have been implemented.

  • Only a limited number of people are allowed inside a lobby at any one time. These occupancy limits vary by branch.
  • Social distancing stickers have been placed on lobby floors to help you maintain a six-foot distance from others inside the lobby.
  • All employees are wearing face masks for your safety. Due to a recent state order, the wearing of masks in public areas is required with limited exceptions. We have masks available if you want to use one.
  • Hand sanitizing stations are available for your use inside each lobby.
  • High-use areas are cleaned frequently.

For an up-to-date view of all branch hours and availability, check out our locations page.

Banking Beyond the Lobby

Here is a quick guide to where and how to access the information and tools you need:

Money Withdrawal ATMs, Drive-Through or Walk-Up Windows
Personal Check Deposit Mobile Apps, ATMs, Drive-Through or Walk-Up Windows
Business Check Deposit Mobile Apps, ATMs, Drive-Through or Walk-Up Windows, Remote Deposit Capture
Loan Application BankoftheSierra.com, 1-888-454-BANK
Loan Payment Drive-Through or Walk-Up Windows, BankoftheSierra.com, 1-888-454-BANK
Debit Card Services See back of card for number
Credit Card Services See back of card for number
Checking Account Application BankoftheSierra.com
General Questions 1-888-454-BANK
Financial Hardship Assistance 1-888-454-BANK

Note: Some exceptions may apply, so call 1-888-454-BANK if you have questions.

Keeping You Informed

Any updates to our plans will be emailed to you and posted on this site. If we don’t have your current email address on file, please provide it by sending a secure message through online banking or calling the Customer Service Center at 1-888-454-BANK.

Please Remain Vigilant

Remember to avoid phishing scams and other forms of identity theft. Bank of the Sierra will never ask for your personal information including Social Security numbers, account numbers, security questions, PINs, email addresses, or passwords via email, unsolicited phone calls, or text messages.

If you have any questions, don’t hesitate to call our Customer Service Center at 1-888-454-BANK.

Thank you for choosing Bank of the Sierra for your banking needs.